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    An open letter regarding the $6 burger

    Comments (2)

    Actual letter sent to Carl’s Jr.:

    Dear [tag]Customer Service[/tag],

    I am sold on your marketing campaign of enjoying a $6 (restaurant) burger without the restaurant. Your commercial that shows a waitress spraying and wiping down a table while the patron tries to enjoy his [tag]$6 burger[/tag] is an experience I am sure many of us have had. It is for this reason that I write you this letter. A week ago, while I was enjoying my $6 Jalapeno Burger, one of the employees approached me and asked whether she could clean my table.

    I did not know how to respond and before I knew what to say, she was spraying the pink stuff all over my table and she wiped it clean for me. While I appreciate eating in a clean environment, I did not enjoy my burger since the aroma of the ammonium was now accompanying the delicious burger

    I agree with you—all of us should enjoy the restaurant burger without the restaurant experience. Unfortunately, my recent experience at Carl’s Jr. prevented me from enjoying my burger. Since [tag]Carl’s Jr.[/tag] prides itself on eating the burger without the restaurant experience, this issue should especially be of concern to Carl’s Jr. management.

    Sincerely,

    Eddy E.

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    Commentary:


    Comment from Steve Marks May 13, 2007 at 9:32 am

    Eddy, I am very impressed. I thought I was the only one who sent letters like this to corporations. I think they actually *want* to hear about this kind of thing… and — bonus! — you almost always get some freebies out of it.

    Pingback from A response from Carls Jr. at Serving Bread May 13, 2007 at 7:47 pm

    [...] An open letter regarding the $6 burger [...]

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